Broadband
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Discussion topic: Broadband

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Angelee
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This message was authored by Angelee This message was authored by: Angelee

Broadband

‎01 Feb 2024 09:00 AM

Hi , I've moved home and my sky broadband is supposed to be live today. I just got a message to say it has now been activated but it's actually not. The internet light is still not on and the voice light is still on red

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Angelee
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This message was authored by Angelee This message was authored by: Angelee

Re: Broadband

‎01 Feb 2024 09:03 AM

Hello anyone there?

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Chrisee
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Re: Broadband

‎01 Feb 2024 09:16 AM

Posted by a Superuser, not a Sky employee. Find out more

@Angelee it is not unusual for the notification to arrive well before the engineers make the connection. Activation can be anytime up until midnight tonight and Sky will not be told if there is an issue until Openreach report back over night.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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