This message was authored by: Davis616

Re: Unstable connection with new WiFi Max hub

So have been now dealing with this off and on for more than six months. It was working pretty well for awhile in April / May, but then had electricians in and had to shut all the power down in the house and for some reason everything got worse again when I brought the broadband system back up. GRRRRR. Still no real solution other than to use my iPhone as a hotspot on cellular (it's that bad). I agree with all that this is a router issue. Further I beleive it is a router software/security/AI issue. I have good connectivity (full bars) throughout the house. I am only using one pod which now works since it has been pared with the router (Sky sent it to me not having it pared with the router and not telling that it needed to be pared. They just said, "plug it in and it will work". It didn't). At this point I have not had any issues with my Sky Q/mini boxes, but mine are on ethernet connections, through a switch, from the router. Honestly I would leave Sky for another provider but will be here less than a year so feel like its not worth the effort. It is a poor solution and new subscribers to Sky should be warned.