Sadly, I had to contact Sky yet again today, as the connectivity issues I've experienced between my Sky Q and Sky Q mini boxes and the Sky Max (white) router, persists. Even the Max Pod Sky provided failed to make a blind bit of difference, despite their claims it would.

TV show and movie downloads continually failed to complete all weekend and it's been impossible trying to watch anything on apps such as Paramount+ or Disney+, as they also lose connection and just show a black screen. 

I have since found an old Vodafone router, which I have now installed and am using instead of Sky's Max router, and so far all the tv shows and movie downloads have now completed without issue and the aforementioned apps have been working fine and without issue!!

Sort it out Sky!!! How long will it take Sky to realise the new Sky Max (white) router simply is not currently fit the purpose it is intended? Regardless whether they want it or not, they're having the bloody thing returned to them!