Hi Jim.

re: Pods and boosters etc, my father in law is an IT professional of 30 years.

He's tried lots of different things, TP Link, WeXtend, Asus, Netgear etc but nothing has worked with this Sky Max white router and, like you, I don't believe any customer should have to incur additional costs for additional products to make their broadband service  work.

On 17th June 2025, a Sky agent sent me out a Sky Max Pod to trial for free for one month... how gullible was I???!!!!!!!!!!

within two weeks I'd contacted Sky to say the Pod had done nothing, the router couldn't even locate it at times (see pic) but the biggest annoyance is Sky are billing me for it, which is not what was agreed, so I've now had to request a recording of that call, which they've confirmed they do have!!

I've never experienced such woefully inept and terrible service before.

Makes me chuckle now when I see the Sky adverts claiming they provide the IK's 'most reliable broadband service'!! Do the heck.

Britain's 'most unreliable broadband service' is far more accurate!!