@William+brack Your post has been moved as you posted this in the Sky Mobile section, this sisue isn't related to Sky mobile but to a Sky remote control.
Which box do you have? Sky+HD, Sky Q or Sky stream?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
