10 Jan 2023 09:15 PM
I have recently purchased a Sky Q HDR box and so far no live sport has displayed the HDR logo only UHD
My settings are correct on my box and TV.
Are Sky currently not broadcasting in HDR ?
11 Jan 2023 07:17 AM
Yes, sky sports main even UHD channel still broadcasts in UHD HDR.
the logo itself only says sky sports UHD though.
Also ensure in settings that it is set to 2160p 10bit.
11 Jan 2023 05:23 PM - last edited: 11 Jan 2023 06:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@KJ56 wrote:
I have recently purchased a Sky Q HDR box and so far no live sport has displayed the HDR logo only UHD
My settings are correct on my box and TV.Are Sky currently not broadcasting in HDR ?
@KJ56 I am assuming you got the box from Sky ?
and check it is a HDR capable box see here for which box is capable of HDR
and you have the setup as follows your resolution is set to 2160p and set to 10 bit
11 Jan 2023 05:57 PM
@KJ56 wrote:I have recently purchased a Sky Q HDR box and so far no live sport has displayed the HDR logo only UHD
My settings are correct on my box and TV.Are Sky currently not broadcasting in HDR ?
Yes, check that you have indeed been provided with an HDR capable Q box. Sky have been known in the past to send out the wrong type of box, despite customers paying the upgrade fee.
Please be aware that you do not own the Q box - you have 'purchased' the loan of the box for the duration of your contract and will have to return it should you ever choose to leave Sky.
11 Jan 2023 06:45 PM - last edited: 11 Jan 2023 06:49 PM
Posted by a Superuser, not a Sky employee. Find out more
@Daveyboy1234 wrote:
Yes, sky sports main even UHD channel still broadcasts in UHD HDR.
the logo itself only says sky sports UHD though.
Also ensure in settings that it is set to 2160p 10bit.
As @Daveyboy1234 the On screen Graphic (aka DOG) only shows as UHD - the Main Event UHD channel was initially called Sky Sports Main Event Ultra HDR with the DOG set accordingly but that term is a nonsense as UHD & HDR are different & the channel is now just Sky Sports Main Event Ultra HD
If your box & TV are set up correctly then when you change to watch your TV probably will display info which shows HDR(HLG) & depending on your TV may be also shown in info (I get it on my Panasonic by pressing the TV remote's Info button)
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 5 hours
New Discussion