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Discussion topic: Why have I got this message

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This message was authored by: Bill105

Message posted on ‎05 Oct 2025 02:09 PM - last edited: ‎01 Dec 2025 09:18 AM by Community Manager

Why have I got this message

Why am I getting an onscreen message 'To continue viewing please call Sky on[removed]?

 

Moderator Actions: Removed phone number

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎05 Oct 2025 02:24 PM

Re: Why have I got this message

Posted by a Superuser, not a Sky employee. Find out more

@Bill105 

 

I believe that's typically associated with the subscription payment not having been successfully collected.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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Avatar for Dan+Hawkins
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This message was authored by: Dan+Hawkins

Message posted on ‎30 Nov 2025 11:25 AM

Re: Why have I got this message

I am getting the same message and my subscription is up to date. Spoke to Sky yesterday and the person I spoke to, couldn't understand so has sent me a new Sky box.... 

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