Vue cinema tickets

[Jacnhrb]

Hi All apparently I get 12 months free vue cinema tickets but how do I get them does anyone know? Thanks in advance

[Mister_Dalek]

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@Jacnhrb wrote:

Hi All apparently I get 12 months free vue cinema tickets but how do I get them does anyone know? Thanks in advance

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Is this the offer you mean?

https://www.myvue.com/offers/sky-cinema 

The promotion ends at the end of this month according to the t's and c's. 

[Jacnhrb]

Yes that's it. I was told I get 12 months free when I just recently signed up!

[Mister_Dalek]

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@Jacnhrb wrote:

Yes that's it. I was told I get 12 months free when I just recently signed up!

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Never believe anything from a sales pitch. You need to get everything in writing. If you're not getting something you were promised then you can complain.

If the sales pitch was over the phone then Sky keep recordings of conversations so you can ask for it to be reviewed.  

[caesarome]

@Jacnhrb 

If you are a Sky Cinema customer who is not on a trial then go to the VIP section of the MySky app as you should then see the option to claim Septembers free tickets.

[TimmyBGood]

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@Jacnhrb wrote:

I was told I get 12 months free when I just recently signed up!

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Unfortunately it was twelve months from when the promotion was launched, which was almost a year ago.  30th September 2024 was always the scheduled end-date, as noted in the press release at the time.

https://www.skygroup.sky/article/sky-cinema-offers-customers-two-free-vue-cinema-tickets-every-month 

If the free ticket offer was a significant factor in your agreeing to the contract then I'd suggest you have a good case to lodge a complaint.

[Mister+Trister]

Interestingly, the Vue Ts & Cs for this promotion (https://www.myvue.com/legal/terms-and-conditions#sky-cinema-terms-and-conditions) indicate an end date of 31 December 2025. This would be nice as I've been enjoying my free cinema tickets since last year. Fingers crossed new codes appear in October!

[MarkGoldsmith]

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@Mister+Trister wrote:

Interestingly, the Vue Ts & Cs for this promotion (https://www.myvue.com/legal/terms-and-conditions#sky-cinema-terms-and-conditions) indicate an end date of 31 December 2025. This would be nice as I've been enjoying my free cinema tickets since last year. Fingers crossed new codes appear in October!

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That would certainly seem to indicate the deal between Sky and Vue has been renewed then.