Discussion topic: Updating issue

This message was authored by: KCSKR · ‎25 Aug 2024

My screen is saying "updating system software, do not disconnect " It says it takes 10 mins but an hour later it's stoll doing it and no access to programmes. Any advice please. Thankyou

This message was authored by: Highlinder · ‎25 Aug 2024

@KCSKR What platform are you seeing this message from?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: KCSKR · ‎25 Aug 2024

Hi I think I'm just on sky communities site

This message was authored by: GD1 · ‎26 Aug 2024

@KCSKR wrote:

Hi I think I'm just on sky communities site

So your not seeing this on a Sky Q or Sky+ box, where are you seeing this message then? as it's highly unlikely to be related to Sky Broadband.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: KCSKR · ‎26 Aug 2024

It was on the tv screen. I just have a sky HD box. Not sky q or glass. All sorted now. Thankyou for your help

This message was authored by: GD1 · ‎26 Aug 2024

@KCSKR wrote:

It was on the tv screen. I just have a sky HD box. Not sky q or glass. All sorted now. Thankyou for your help

In that case it is nothing to do with Sky +HD or Sky Broadband, it is a TV message.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Updating issue

Updating issue

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