Unless you can contact CNN direct you could email Skys Viewer Relations Team so they can liaise with CNN (by which time the US times will have changed too). Email viewerR@sky.uk
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Re: The clocks have gone back and CNN listings are wrong again.
The last time we had this Sky told us it was nothing to do with them and that CNN dealt with the programming outside/ directly! But if the US changes to match next week all we need to do is wait a week and in the meanwhile watch the programmes an hour earlier. Annoying and it should have been sorted. I hope it is fast. But if not, then surely it will rectify itself in just under a week? Unless Trump decides to ban the change... it was talked about!
CNN - Anderson Cooper 360 now recording as The Source with Kaitlin Collins
Dear Sky,
I usually automatically record the CNN Anderson Cooper show on the SKY box. However, the show that is actually recorded is The Source with Kaitlin Collins. Therefore, the EPG (Electronic Programming Guide) is incorrect. This happened in September 2025, and now is happening again in late October 2025.
Re: CNN - Anderson Cooper 360 now recording as The Source with Kaitlin Collins
Posted by a Superuser, not a Sky employee. Find out more
@Epsom-Customer No one here can investigate anything, this is a customer helps customer community, please see the post marked as Answer
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Re: CNN - Anderson Cooper 360 now recording as The Source with Kaitlin Collins
CNN have had a lot of problems with their listings recently. The current problems are likely to be down to the clocks going back last weekend in UK/Europe but the US not going back until this weekend, so hopefully it will be correct again from Sunday onwards.
Re: The clocks have gone back and CNN listings are wrong again.
I can confirm that the CNN Sky EPG and their live transmission are definitely back in sync now. EPG indicates that Erin Burnett Out Front is on between 11:00pm and 12:00pm. Actual live transmission is also Erin Burnett Out Front, so this demonstrates the two are in sync again.
