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Discussion topic: TNT HD not working

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This message was authored by DaleH This message was authored by: DaleH

TNT HD not working

Recently my TNT HD channel has stopped working, It says press red button to subscribe and when you press it it say you are already subscribed which I know I am.


TNT ultimate works fine it is just the HD channels that don't 

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This message was authored by caesarome This message was authored by: caesarome

Re: TNT HD not working

Posted by a Superuser, not a Sky employee. Find out more

@DaleH 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

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If someone has helped you then please click on the LIKES button in their post.
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This message was authored by Austinored This message was authored by: Austinored

Re: TNT HD not working

Did you see if they were moved to where the SD sports channels are? 868 I think? Mine did that, still there after raising with Sky and TNT, they accused each other but didn't fix it. It's a first world issue 

Panasonic 50cx700 sky q 2tb, keep the 3d films, I am still watching those
DaleH
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This message was authored by DaleH This message was authored by: DaleH

Re: TNT HD not working

Yeah the HD channels have moved to the 800s now but just says I need to subscribe  then when u click subscribe it says you're already subscribed

This message was authored by Austinored This message was authored by: Austinored

Re: TNT HD not working

Yeah same happened to me. Sky didn't fix it. Useless 

Panasonic 50cx700 sky q 2tb, keep the 3d films, I am still watching those
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: TNT HD not working

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @DaleH.

Thanks
Tom
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