Sky offer for discovery plus premium when already subscribed to tnt sport cant watch discovery plus

[Billy6]

Tnt discovery plus offer when already subscribed to  tnt sports can't watch discovery plus at all

[Lisa-P1987]

Hi there @Billy6  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Billy6]

Still having trouble with this. Just had a email from discovery saying my account is not linked. Tried this loads of times. Sky say it linked discovery say its not will someone please sort this out

[Daniel0210]

@Billy6 

What was the outcome of your chat with the Messaging Team? If that chat invite is now closed would you like the issue re-escalating? 

[Billy6]

Yes please

[Billy6]

Still can't activate anything on discovery plus keeps asking me to upgrade my pass even though I already subscribe to tnt

[Daniel0210]

@Billy6 
I’ve re-escalated your post to Sky and the Messaging Team may get in touch with you later.

Look out for a blue/red speech bubble at the bottom of your forum page. Once that appears you have 48 hours to click on it and join the private chat or it will close automatically. If you fail to respond to each chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky are not instant so you’ll need to regularly check the chat thread.

This link explains the Community Messaging process.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

[Billy6]

Ok cheers

[Tom-W19]

Thanks for escalating. We've sent an invite to @Billy6.