@Gregmez Your post has been moved from th Sky Go board as Sky Go is an app not a box.
Which Box are you referring to? Sky+HD or Sky Q
If the box shows No Satellite Signal that does not mean it's a box issue but more likely a dish relatd issue
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
