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Discussion topic: Sky Sports+ Timeout on Tablet

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This message was authored by Hapy This message was authored by: Hapy

Sky Sports+ Timeout on Tablet

Don't have Sky Q, so watched Peterborough v Huddersfield on my Android tablet.

Great picture and commentary but one major drawback - the stream was ended a few minutes before the end of the first half and again a few minutes before the final whistle.

It seems you get the 45 minutes per half and no more - what a crock !

If denying this facility to customers who don't have Sky Q was meant as an incentive to get them to sign up then it fails miserably.

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Sports+ Timeout on Tablet

Posted by a Superuser, not a Sky employee. Find out more

@Hapy 

You can send you feedback to the Viewer Relations team via this email address - viewerR@sky.uk

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This message was authored by Doc5907 This message was authored by: Doc5907

Re: Sky Sports+ Timeout on Tablet

Posted by a Superuser, not a Sky employee. Find out more

@Hapy wrote:

Don't have Sky Q, so watched Peterborough v Huddersfield on my Android tablet.

Great picture and commentary but one major drawback - the stream was ended a few minutes before the end of the first half and again a few minutes before the final whistle.

It seems you get the 45 minutes per half and no more - what a crock !

If denying this facility to customers who don't have Sky Q was meant as an incentive to get them to sign up then it fails miserably.

 


@Hapy 

Games cutting off before full time also happened on Sky Q so don't think your sign up incentive theory rings true.

Most likely just a glitch across all platforms with Sky Sports+

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This message was authored by d2h This message was authored by: d2h

Re: Sky Sports+ Timeout on Tablet


@Hapy wrote:

Don't have Sky Q, so watched Peterborough v Huddersfield on my Android tablet.

Great picture and commentary but one major drawback - the stream was ended a few minutes before the end of the first half and again a few minutes before the final whistle.

It seems you get the 45 minutes per half and no more - what a crock !

If denying this facility to customers who don't have Sky Q was meant as an incentive to get them to sign up then it fails miserably.

 


@Hapy 

This happened to all the matches, not just the one you were watching. 

I would have thought that Sky would have issued an apology today but I haven't seen anything. The fault was at Sky's end as overseas viewers had no issues with their pictures and were able to watch the whole match uninterrupted. 

I do enjoy the odd conspiracy theory but this isn't one. I imagine that Sky will be feeling embarrassed today as they really did need this to be flawless from the off, considering the amount of interest and promotion it's had. 

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