Paramount

[helen833]

Can anyone help me too access paramount, from I added it to my package, I haven't been able to access it, even when I log in with my email and password 

[MarkGoldsmith]

Hi @helen833 what is happening when you try?

[helen833]

It's telling me there's no active subscription, when there is

[Mark39]

See Sky's help guide here for how to set up Paramount+: https://www.sky.com/help/articles/using-paramount-plus

[helen833]

I've done all that 

[KevNewMedia]

Hi @helen833 

Thanks for using the Sky Community.

I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.

For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.