As below there's two threads. I contacted the values team who acknowledged there's still an issue across 7 different incidents/channels. I gave up on paramount plus but got money off my other packages. I now pay via paramount plus but get a few wood off sky. Still no comms which is rubbish
You keep starting new threads just saying the same so again I've moved it into your original thread on this topic. Please answer the question previously asked on here… What was the result of your Escalation chat as just saying you're still not happy tells us nothing really.
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Your post was escalated to Sky and an invite to chat was arranged. What was the outcome of that chat?
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
See posts 4 and 5 from 29 January. If you didn't engage in it the invite will have automatically closed by now.
If I escalate it again are you going to chat to Sky?
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
I have alerted the messaging team at Sky again for you.
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So @caesarome has again escalated this to Sky and their Community Messaging Team should make contact with you later.
Look out for a post on this thread from one of the team inviting you to a private chat and then you should see a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
