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This discussion topic is read only Discussion topic: PIN-protection before 9pm watershed

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This message was authored by: Anonymous

PIN-protection before 9pm watershed

I keep seeing people asking why a PIN is required on a programme before the watershed, and why does Sky need a PIN, but Freeview and Freesat don't. I did some research and the below is the result.


🛡️ Ofcom’s role in protecting children

Ofcom, the UK’s communications regulator, does set rules around protecting viewers under 18 from inappropriate or harmful content. This is mainly enforced through the 9pm watershed, after which more mature content may be shown.

However, Ofcom does not mandate a PIN system across every platform. Instead, it allows broadcasters and platform operators to decide how they protect younger audiences — so long as they meet the underlying requirement to restrict access to unsuitable material.

🔐 Why does Sky require a PIN?

Sky has chosen to implement Mandatory Daytime Protection (MDP) — a PIN-based system that restricts access to any programme rated:

  • 12, 15, or 18 by the British Board of Film Classification (BBFC), or

  • similarly by Sky’s internal compliance team

This applies if the programme airs before the watershed (9pm).

Unlike some other parental controls (like turning off PINs for live channels or purchases), MDP for age-rated content is enforced at the platform level and is on by default and cannot be disabled, regardless of your parental control settings.

This is part of Sky’s obligation to meet Ofcom’s protection requirements through technical means.

🆓 Why don't Freeview or Freesat ask for a PIN?

Freeview and Freesat are free-to-air platforms without a built-in, platform-wide PIN protection system. Unlike Sky or Virgin Media, they don’t have centralised parental control features. Instead:

  • Any parental controls depend entirely on the TV manufacturer or set-top box,

  • These controls are optional, often buried in menus, and rarely configured by the average user.

Because of this, there’s no way for broadcasters to enforce a PIN request across Freeview or Freesat, even for content rated 12, 15, or 18.

Instead, channels on these platforms must rely on:

  • Scheduling (e.g., airing stronger content after 9pm),

  • Content editing (toning it down for earlier slots),

  • Or clear on-screen warnings before the programme begins.

Importantly, Ofcom rules do allow post-9pm content to air earlier if the channel reasonably expects it to be seen mainly by adults, and if the audience can be trusted to self-regulate. That’s why certain programmes with mild adult content might still air before the watershed on channels like Challenge, Drama, or 5USA — especially if the content isn't likely to attract a younger audience.

📺 Example: The Crystal Maze on Challenge

There are a few episodes of The Crystal Maze that are rated 12 — perhaps due to:

  • Mild swearing

  • Some intense or mildly scary moments

  • Slightly inappropriate humour for younger kids

On Sky, if Challenge chooses to air one of these episodes at (e.g.) 5pm, you’ll be asked for your PIN, because it’s rated 12 and being shown before the watershed.

On Freeview or Freesat, the same episode would air without a PIN, because those platforms don’t support mandatory PIN control at a network level. The channel reasonably expects it to be seen mainly by adults and trusts the audience can be trusted to self-regulate.

 

🧠 Ofcom’s View on Pre-Watershed Rated Content

Under Ofcom’s Broadcasting Code, it’s possible to show 12- or even 15-rated content before the watershed, as long as:

  • The channel reasonably believes children are unlikely to be watching (e.g., niche or adult-skewing channels),

  • Adequate warnings are given,

  • And the content does not breach broader harm/offence standards.

That’s why channels like Challenge, Dave, or Drama might air content rated higher than a U or PG before 9pm — it’s based on the likely audience, and whether it’s a “family viewing” slot or not.

Sources:

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This message was authored by: xenon81

Re: PIN-protection before 9pm watershed

The Crystal Maze was shown at 6pm in the 90s (when the ITC was the regulator and rules were much stricter than now). If it was safe to be shown at 6pm in the 90s it's not going to be suddenly rated 12 now. 

 

And considering Freeview is the most used TV platform, it makes no sense that something unsuitable for children can be broadcast completely unrestricted on Freeview (and potentially viewed by children on a bedroom TV) but must be PIN protected on Sky. 

 

This message was authored by: Mr+Ripley

Re: PIN-protection before 9pm watershed

  I would like to know why two of the four episodes of Bruce Forsyth's Generation Game that I have recorded this week are PIN-protected. You couldn't get a more innocuous, family-friendly show.

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This message was authored by: best+of+the+best

Re: PIN-protection before 9pm watershed

Posted by a Superuser, not a Sky employee. Find out more

Screenshot_20250416-171311_Sky Go.jpg

PG= Parental Guidance

Only Series 2 ep10 is a rated 15

Topic Author
This message was authored by: Anonymous

Re: PIN-protection before 9pm watershed


@Mr+Ripley wrote:

  I would like to know why two of the four episodes of Bruce Forsyth's Generation Game that I have recorded this week are PIN-protected. You couldn't get a more innocuous, family-friendly show.


Some episodes of Bruce Forsyth’s Generation Game may carry a 12 rating due to outdated humour, mild innuendo, or guest segments that no longer align with today’s standards for younger audiences. While originally family-friendly, changing sensitivities mean they’re now considered more suitable for viewers aged 12 and over.

Sky needs to abide by Ofcom's rules and their way of abiding by these rules is having it marked as a 12-rated show and PIN-protected, if shown before 9pm. 

Topic Author
This message was authored by: Anonymous

Re: PIN-protection before 9pm watershed


@best+of+the+best wrote:

[...]

PG= Parental Guidance

Only Series 2 ep10 is a rated 15


@best+of+the+bestYour image shows times of 1am so the PIN-protection is not required at this time. There are more episodes of The Crystal Maze available that you didn't show, of which some are rated 12.

While you're absolutely entitled to contribute to any discussion in line with the Community Guidelines, I kindly and respectfully ask that you refrain from replying to my posts going forward. I don’t feel your contributions have been helpful in the past, and I’ve have concerns about the accuracy of some of the information you’ve shared. I won’t be engaging with you further in this thread. Thank you for understanding.

Topic Author
This message was authored by: Anonymous

Re: PIN-protection before 9pm watershed


@xenon81 wrote:

The Crystal Maze was shown at 6pm in the 90s (when the ITC was the regulator and rules were much stricter than now). If it was safe to be shown at 6pm in the 90s it's not going to be suddenly rated 12 now. 

 

And considering Freeview is the most used TV platform, it makes no sense that something unsuitable for children can be broadcast completely unrestricted on Freeview (and potentially viewed by children on a bedroom TV) but must be PIN protected on Sky. 

 


"Ofcom rules do allow post-9pm content to air earlier if the channel reasonably expects it to be seen mainly by adults, and if the audience can be trusted to self-regulate."

As the likes of Challenge and Sky Mix are generally not channels for children, it's expected that children will not want to watch it. Ofcom decided that the viewers can be trusted to self-regulate 12 and 15-rated programmes on Freeview and Freesat before the 9pm watershed, hence why there is no PIN protection.

The PIN protection is Sky's way of abiding by Ofcom rules that are set by Ofcom, but the PIN protection is not mandatory from Ofcom. I would assume that if the channel is watched by a family on Freeview or Freesat, the parents/guardians could intervene and explain why it's wrong or decide not to watch the show. This is my idea of what self-regulating means.

This message was authored by: best+of+the+best

Re: PIN-protection before 9pm watershed

Posted by a Superuser, not a Sky employee. Find out more

@best+of+the+best wrote:

Screenshot_20250416-171311_Sky Go.jpg

PG= Parental Guidance

Only Series 2 ep10 is a rated 15


Don't always presume I have got access to my Sky Q box I mainly rely on Sky Go to watch my Sky TV Subscription I feel that I don't need to explain to you why this is the case

The image was via the Sky Go app only On this week content was available

The catch up service for Challenge via Sky Go on my mobile device  shows this

Screenshot_20250417-150723_Sky Go.jpg

Don't presume that the CATCHUP service shows the episodes that you can see which I can't.

Also don't presume that I'll be watching at  01:00am if it was (certified 12) and I recorded to watch later in the day then surely I would need to enter a pin MDP

Same as the poster who had to enter a pin for his recording of the Generation Game 

Topic Author
This message was authored by: Anonymous

Re: PIN-protection before 9pm watershed


@best+of+the+best wrote:

@best+of+the+best wrote:

[...]

PG= Parental Guidance

Only Series 2 ep10 is a rated 15


Don't always presume I have got access to my Sky Q box I mainly rely on Sky Go to watch my Sky TV Subscription I feel that I don't need to explain to you why this is the case

The image was via the Sky Go app only On this week content was available

The catch up service for Challenge via Sky Go on my mobile device  shows this

[..]

Don't presume that the CATCHUP service shows the episodes that you can see which I can't.

Also don't presume that I'll be watching at  01:00am if it was (certified 12) and I recorded to watch later in the day then surely I would need to enter a pin MDP

Same as the poster who had to enter a pin for his recording of the Generation Game 


If you’d prefer not to have assumptions made, it might help to share a bit more context than just a screenshot and a couple of brief sentences. It’s understandable that misunderstandings can happen when there’s limited information, so please try not to take it personally if someone gets something wrong based on what’s available.

 

You mentioned: "Only Series 2 ep10 is a rated 15". That’s correct — in terms of the episodes that you listed in your screenshot. But have you considered the other episodes not included in your list that could carry a 12 rating?

 

Also, I just want to share how I’ve been feeling — sometimes your replies come across as a bit pedantic, and in this particular case, it felt like you were trying to “correct” me or prove me wrong about the age rating of The Crystal Maze in my example. I might be misreading the tone, but it came across a little strong, almost like a bit of a power move. If that’s not your intention, then fair enough — just thought I’d mention how it landed on my end.

And I hope you don’t mind me saying this — it’s not just this post, but at times it feels like you’re keeping a particularly close eye on what I say, and quick to jump in and correct things, even when it might not be entirely necessary. Also, if it’s not too much to ask, I’d really appreciate a bit of space. It feels like you respond to almost everything I post, and while I know it’s probably well-intentioned, it can feel a little overwhelming at times. I’d prefer to have a bit more breathing room to chat with others or let discussions unfold more naturally.

This message was authored by: KevNewMedia

Re: PIN-protection before 9pm watershed

Posted by a Sky employee

Hi All

 

Please be mindful of the Community Guidelines. We should be respectful and nice to each other.

Thanks
Kev
Community Manager
This message was authored by: xenon81

Re: PIN-protection before 9pm watershed


@Anonymous wrote:

@xenon81 wrote:

The Crystal Maze was shown at 6pm in the 90s (when the ITC was the regulator and rules were much stricter than now). If it was safe to be shown at 6pm in the 90s it's not going to be suddenly rated 12 now. 

 

And considering Freeview is the most used TV platform, it makes no sense that something unsuitable for children can be broadcast completely unrestricted on Freeview (and potentially viewed by children on a bedroom TV) but must be PIN protected on Sky. 

 


"Ofcom rules do allow post-9pm content to air earlier if the channel reasonably expects it to be seen mainly by adults, and if the audience can be trusted to self-regulate."

As the likes of Challenge and Sky Mix are generally not channels for children, it's expected that children will not want to watch it. 


That doesn't really count for anything. Babestation isn't intended for under 18s but I have no doubt there are plenty of teenage boys who have had a look. 

 

The Freeview and Freesat systems simply don't support PIN protection that is available on pay platforms but that doesn't give them the freedom to show whatever they like at any time; they have actually got to be more careful about what they show to avoid breaching Ofcom rules. They can't show a 15 rated movie on ITV4 at 4pm and then say "Freeview doesn't support PIN protection and children don't watch this channel so it's fine". 

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