Is your household account a free Sky account that you have activated and is billed by Sky?
As the free Sky account does not allow you to use a secondary account for another household.
You may need to contact Netflix to address which account is being used.
More info here;
https://www.sky.com/help/articles/netflix-faqs
Sky Community Superuser. What is a Superuser?
Click here to find outSky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q.
Click here to read
