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Discussion topic: No ads

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Avatar for Angie1948
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This message was authored by: Angie1948

Message posted on ‎18 Aug 2026 02:22 PM

No ads

I am paying for no ads ITVx

but cannot get it on Tv 

please explain why?

need to know why

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎18 Aug 2026 02:33 PM

Re: No ads

Posted by a Superuser, not a Sky employee. Find out more

@Angie1948  Your post has been moved from the Sky Go Board as ITV-X is unrelated to the Sky Go App

 

Sky go also doesn't support ITV-X so which platform are you seeing thsi issue on?  Sky Q, Sky Glass or Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for nigea99
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This message was authored by: nigea99

Message posted on ‎18 Aug 2026 03:16 PM

Re: No ads

Posted by a Superuser, not a Sky employee. Find out more
@Angie1948 wrote:

I am paying for no ads ITVx

but cannot get it on Tv 

please explain why?

need to know why

hi @Angie1948 

 

Are you fully signed in ?

Can you access the Premium only content (such as Britbox titles) ?

Do bear in mind that 'Live' TV will always contain adverts

 

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Avatar for Marlu-Nyu
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This message was authored by: Marlu-Nyu

Message posted on ‎18 Aug 2026 03:39 PM

Re: No ads

@Angie1948 wrote:

I am paying for no ads ITVx

but cannot get it on Tv 

please explain why?

need to know why

Just for clarification, 
ITVX will still show adverts on Live TV. It's only on-demand/streaming content that has no ads. Additionally, promotional content may still be shown between shows, but one can skip these. It's the same for Channel 4+.

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