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Discussion topic: No access to Disney

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This message was authored by: Marie38

No access to Disney

I have Disney as part of my package but when I click on app it asks me to sign in.  Account shows that Disney is part of package but I don't seem to able to access it. Nowhere to click !

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This message was authored by: SKY1992bf

Re: No access to Disney

Posted by a Superuser, not a Sky employee. Find out more

@Marie38  You need to activate your free entitlement it's not automatic follow the steps on the link below 

 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-disney-plus


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This message was authored by: Marie38

Re: No access to Disney

Thank you. I didn't realise it had to be activated. I ended up ringing Disney in the end as there was an error in the set up of the account at their end why was why I could not access it. All sorted now. 

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