Netflix select gender screen

[Cuong570]

Has anyone had any trouble with the select gender screen on the Netflix app not working? Unable to highlight or select anything.

[TimmyBGood]

@Cuong570 

'Gender' or 'Genre'?

[Cuong570]

Gender. No worries all good now, fixed itself shortly after my post.

[GB19]

Added date of birth & moved to gender screen & wont let me add gender to move on!! What's the fix please 

[Ev71]

Perhaps try logging in on a PC or phone app and updating your details there. Then go back to the app on SkyQ

[ScarletBea]

I'm having the same issue, I don't know how to sort it.

I'm logged in on my phone, my profile is complete there, I've signed out of the Sky box, tried again, but it stops on the Gender screen. 

Even restarted the box, but no luck...