@Kevmctigue1234 Your post has been moved from the Accessibiity Board as this is unrelated to Sky's Accessibility services.
Which Sky Box do you have as there are 3 different ones, Sky+HD, Sky Q or Sky Stream?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
