My Disney app

[Coneybear]

I'm having problems watching my fins on Disney they keep stopping and buffering. So annoying can't watch anything 

[Angel_Aka]

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@Coneybear wrote:

I'm having problems watching my fins on Disney they keep stopping and buffering. So annoying can't watch anything 

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What Sky hardware are you using? Sky Q? Sky Stream puck? Sky Glass?

Have you checked your broadband connection to the device? Is it fast and stable enough?

Try using the Disney+ app on a different non-Sky streaming device or on your smart TV. 

[Coley-W95]

Hi there @Coneybear Welcome to the Community forum. Sorry to see that you're getting buffering when watching content on the Disney+ app. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141