@moysee Your post has been moved from the email board as that is nit an email route to Sky but is intended for SkyYahoo email relateed issues.
You don;t say with TV box you're referring to? Do you have Sky+Hd, Sky Q or Sky Stream/Glass?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
