Love Island episodes missing

[Sledgehammer1]

No Love Island episodes have been uploaded since Wednesday. Anyone else having the same problem? Episodes are usually available straight after they've aired. 

[nolte]

You could email viewer relations at viewerR@sky.uk as they may be able to contact itv (may have broadcaster wrong) to upload the new episodes

Also in email, mention what sky you use ie stream, glass, q, +hd

[Sledgehammer1]

Thanks - I'll give that a go. None of today's Six Nations games that were on on VM are up either. So annoying. 

[MamaA]

Hi I haven't either- it's up on virgin app alright. Were you able to get any update? 

[Sledgehammer1]

No joy yet but the Viewer Relations team can take up to 3 working days to reply. 

If the app was available on Stream that would help with this issue - hopefully there are plans to launch it 

[LisaCarr]

I switched to Sky a couple of months and have had these issues continuously. I am considering alternatives for the price paid we should be receiving the service they said they would provide. 

[Sledgehammer1]

@MamaA @LisaCarr I got a response from the Viewer Relations team.

Unfortunately they state that this issue is Virgin Media's fault and I have to escalate to Virgin Media directly and ask them why they haven't uploaded certain episodes. 

So disappointing.