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Discussion topic: Loss of remote voice and volume control

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This message was authored by: Clair66

Loss of remote voice and volume control

I tried everying everyone advised and nothing worked, not 1 and 3 or the 7 and 9, no instructions appwared etc. Switched off / on etc etc etc. Became so fed up I switched everthing off again but this time at the plug and walked away for half an hour. Switched it all back on and volume still not working..HOWEVER when I tried the 1 and 3 combo this time it worked, instructions appreared on the screen and both volume, voice control and at least some of may sanity returned !
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This message was authored by: Mark39

Re: Loss of remote voice and volume control

Posted by a Superuser, not a Sky employee. Find out more

@Clair66 glad you've sorted it, but that doesn't sound like a Sky+ remote - the forum you've posted in. Do you have Sky Q? Or Sky Stream/Glass?

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