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Discussion topic: Loosing picture and saying programme loading but nothing there
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This message was authored by: PB28
Message posted on 11 Apr 2025 02:59 PM
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Loosing picture and saying programme loading but nothing there
Over the last few days my Sky tv has lost picture but not sound in the middle of a programme. Also when I try normal channels it says 'loading programme' but nothing happens. I have reset from the settings and this temporarily sometimes works and sometimes doesn't. I've tried watching something on ITVX and it seems like it's playing but just a blank screen. Please help.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Apr 2025 04:16 PM
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Re: Loosing picture and saying programme loading but nothing there
Is this on Sky Q, Glass or Stream ?
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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