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Discussion topic: Loosing picture and saying programme loading but nothing there

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This message was authored by: PB28

Loosing picture and saying programme loading but nothing there

Over the last few days my Sky tv has lost picture but not sound in the middle of a programme. Also when I try normal channels it says 'loading programme' but nothing happens. I have reset from the settings and this temporarily sometimes works and sometimes doesn't. I've tried watching something on ITVX and it seems like it's playing but just a blank screen. Please help.

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This message was authored by: caesarome

Re: Loosing picture and saying programme loading but nothing there

Posted by a Superuser, not a Sky employee. Find out more

@PB28 

Is this on Sky Q, Glass or Stream ?

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