Discussion topic: Issues with Paramount + Free Subscription
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Message posted on 25 Nov 2024 07:03 PM
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Issues with Paramount + Free Subscription
I am supposed to have free subscription to Paramount + and have tried to set up an account to watch. I must have set one up previously but have forgotten my password. When I try to do a password reset to get an email to change my password, the email never arrives. I can't watch it because the password I think is correct is obviously not which is why I need to reset my password. I've tried to remove Paramount + from my subscriptions so that I could start again from scratch but the option is not available to I have a free subscription which I cannot use. Has anyone else had this problem and if so, how have you resolved it ?
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Message posted on 25 Nov 2024 08:32 PM
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Re: Issues with Paramount + Free Subscription
@LIZ+ODRISCOLL wrote:
I am supposed to have free subscription to Paramount + and have tried to set up an account to watch. I must have set one up previously but have forgotten my password. When I try to do a password reset to get an email to change my password, the email never arrives. I can't watch it because the password I think is correct is obviously not which is why I need to reset my password. I've tried to remove Paramount + from my subscriptions so that I could start again from scratch but the option is not available to I have a free subscription which I cannot use. Has anyone else had this problem and if so, how have you resolved it ?
@LIZ+ODRISCOLL I have escalated this to sky
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Message posted on 25 Nov 2024 09:23 PM
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Re: Issues with Paramount + Free Subscription
Thank you so much for your help. Much appreciated
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