I need to book an engineer to sort my Sky disk. How do I do this?

[NigelWood]

Sky TV is not getting a satelite picture. How do I book an engineer to come to fix it

[Daniel0210]

@NigelWood 

I've moved your post from the Accessibility section as it's not the correct board.

Do you have Sky Q? 

If you do and you're seeing a message display of “no satellite signal” firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact.

Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

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Do you have Sky+? If you do Sky no longer supports this platform and unless you have Sky Protect operating through Domestic and General Insurance you'll need to arrange a local satellite engineer at your own expense. 

[Annie+UK]

Do you have Sky Q or Sky Plus ?????

[lettice]

If you follow through this satellite signal problem help article, at the end you will find an online book engineer link;

https://www.sky.com/help/articles/sky-tv-no-satellite-signal