Good Doctor aired on 8th Nov wrong episode!

[PSB99]

See my "work around" posted a bit later in the chat....

🙂

[Kirsty+S27]

Hi all,

I have raised this to be investigated however in the meantime can you advise if the synopsis of Episode 2 shows Episode 4? Or is episode 2 not showing at all?

Thanks 

[Ianio]

Hi same here, I will email as well,if we bombard them they should answer 

[HelenandOlivia]

Kirsty - The synopsis reads as if it's episode 2 but when you play it (and when live version was recorded) they are actually episode 4. 

[Jo2012]

Well so glad someone else posted re this, I was so confused by the previously clips at the start of Good doctor last night!!!! Literally thought I had lost the plot!!! 

[kat+1987]

yes sorry 2 and 3 episode missing, i pressed, i really hope they fix this problem, love watching  the good doctor 

[2cheeky]

Thank goodness it wasn't just me. I thought I was losing it. 

A similar thing happened whilst watching "Crossfire" recently. It played the recordings in the wrong order so I watched the finale before episode 2. 

What is going on?! 🤪

[RonRad]

Hi @Kirsty+S27 

Synopsis of Episode 2 is shown correct but when viewing the episode, it is showing Episode 4 instead of Episode 2.

Hope that makes sense and this can be solved as soon as possible to allow us to catch up with the storyline.

[HelenandOlivia · Accepted solution]

Have just received this from Viewer Relations - take note about the delete forever part so it doesn't re download the one you had!

Good morning, Helen and thanks for your email regarding The Good Doctor, series 6, episode 2.

Please accept our apologies if your viewing pleasure was inconvenienced. We have escalated this issue and the correct episode will be available soon.

Please delete any old recordings from your box before downloading the new episode 2 of The Good Doctor. In Recordings > Manage > Deleted > Delete forever

Many thanks for your feedback and please accept our apologies again.

Best wishes

Robin 

Viewer Relations

[tpic]

Hi,

Synopsis is for episode 2. Episode does not match the synopsis. I can confirm when downloading in UHD the correct episode plays, but not in HD or SD. 

[Bilbert]

@HelenandOlivia  - you just beat me to it 😁    I've just got back in & found the exact same response.    Hey ho, it's just watch this space now 😉

[lettice]

Had a similar response from VR

Good morning, - - - and thanks for your email regarding The Good Doctor, series 6, episode 2.

Please accept our apologies if your viewing pleasure was inconvenienced. We have escalated this issue and the correct episode will be available soon.

Please delete any old recordings from your box before downloading the new episode 2 of The Good Doctor. In Recordings > Manage > Deleted > Delete forever

Many thanks for your feedback and please accept our apologies again.

Best wishes

Viewer Relations

I have also reported in our closed forum and Sky have picked it up to pass on also.

I flagged there about any series links that may be affected going forward.

[Ryan1762]

I thought I was going mad and checked too and definitely the wrong episode. I hope going to show the correct ones still...

[oj01]

The episode is due to be repeated tonight at 11pm on Sky Witness. I suggest recording it in the hope that it is the correct one this time. 

[Debb8e+underwood]

I thought I was going insane .... so glad I googled lol x