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Discussion topic: Frozen

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This message was authored by: White4

Message posted on ‎26 Jan 2026 08:27 PM

Frozen

Only up and running a few hours and the tv keeps freezing and nextflix won't work I Dnt want to be sorry I switched plz advise 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎26 Jan 2026 08:36 PM

Re: Frozen

Posted by a Superuser, not a Sky employee. Find out more

@White4 

Which TV platform have you got? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: White4

Message posted on ‎26 Jan 2026 08:37 PM

Re: Frozen

I actually Dnt no to be honest I'm a new costumer 

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This message was authored by: Annie+UK

Message posted on ‎26 Jan 2026 08:42 PM - last edited: ‎26 Jan 2026 08:43 PM

Re: Frozen

Posted by a Superuser, not a Sky employee. Find out more

You don't know what service you recently subscribed to?

 

  • Sky Q (Satellite box)
  • Sky Glass (Internet TV)
  • Sky Stream (Internet box)
I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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This message was authored by: Daniel0210

Message posted on ‎26 Jan 2026 08:43 PM

Re: Frozen

Posted by a Superuser, not a Sky employee. Find out more

@White4 

Sky Q, through a satellite feed from a dish, Stream via the internet or Sky Glass? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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