26 May 2024 02:56 PM
Can't get station 406 other stations fine
26 May 2024 03:05 PM
Posted by a Superuser, not a Sky employee. Find out moreWhich platform do you have? What's happening when you try to view the F1 channel?
28 May 2024 06:21 AM
Note comes up there is a problem with satellite signal yet all Channels apart from two which are the two after the F1 channel are ok
28 May 2024 07:14 AM
Posted by a Superuser, not a Sky employee. Find out more@Tonypoole1
If a “no satellite signal” message is displayed, that relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.
A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company who deal directly with their approved engineers.
28 May 2024 09:53 AM
I will try thanks for your help 🤞
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