@Marlu-Nyu wrote:
@Annie+UK wrote:
@Marlu-Nyu wrote:
@Jeanette28 wrote:
My satellite dish is faulty and it is stopping me from accessing certain channels which is very annoying
You can book an engineer visit here: https://www.sky.com/help/book-tv-visit/
Not if they have Sky+ hence my question above
Of course, but with the usage of Sky+HD devices dwindling, it is very likely they are using Sky Q. I'd rather provide an answer to the majority then the minority. Also, the link will just state that the customer needs to get in contact with Sky if they are still using Sky+HD. If they are using Sky+ (SD), support is no longer available, but this applies to less than 1% of Sky customers. I'm not sure if support for Sky+HD is still available.
Although it's much better to provide an accurate answer for the OP, which is why we always ask which Sky TV system the customer is using, if they don't mention it in the post or post it in the correct part of the forum.
I would expect that if people had similar issues/questions to the one asked, their first port of call would be to the correct board for their Sky TV service rather than reading a post on the What's On board.
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