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Discussion topic: Email address needed for head office

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This message was authored by Mrsw1 This message was authored by: Mrsw1

Email address needed for head office

Hello I have a complaint to send to head office regarding one of your drivers please can you supply an email address.  thank you 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Email address needed for head office

Posted by a Superuser, not a Sky employee. Find out more

Note that we're a customer Community. You're not talking to Sky. This explains the ways you can raise a complaint: https://www.sky.com/help/articles/how-to-make-a-complaint

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Email address needed for head office

Posted by a Superuser, not a Sky employee. Find out more

Note that we're a customer Community. You're not talking to Sky. This explains the ways you can raise a complaint: https://www.sky.com/help/articles/how-to-make-a-complaint

Mrsw1
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This message was authored by Mrsw1 This message was authored by: Mrsw1

Re: Email address needed for head office

That doesn't work you can't email with photos hence I asked for an email address 

This message was authored by caesarome This message was authored by: caesarome

Re: Email address needed for head office

Posted by a Superuser, not a Sky employee. Find out more

There is no email address as that form and the options is the best you will get, so I would select the email us option, put in your complaint and put in it that you have photos if they need to see them.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Email address needed for head office

Posted by a Superuser, not a Sky employee. Find out more

@Mrsw1 wrote:

That doesn't work you can't email with photos hence I asked for an email address 


Use one of the options provided. If Sky believe photos will be helpful they'll ask you to send them to a temporary email address..

Mrsw1
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This message was authored by Mrsw1 This message was authored by: Mrsw1

Re: Email address needed for head office

Thanks but that isn't the point. It's not up to them if they think the photos are helpful. It's a complaint about a driver so the photos are evidence. I will find something when I have time to look later. Thanks for your reply though 

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