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Discussion topic: Driving me mad!!!

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This message was authored by: dawn+forbes

Message posted on ‎02 Apr 2025 12:29 PM

Driving me mad!!!

Very frustrating recurring issue on the ticket ballots 

 

When I go to apply for a ballot I get this error message 'The email address you entered is already registered.'

 

Don't know what's happened as I was able to enter in the past.  I can't find any way to access my bookings either. 

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This message was authored by: GD1

Message posted on ‎02 Apr 2025 12:32 PM

Re: Driving me mad!!!

Posted by a Superuser, not a Sky employee. Find out more

@dawn+forbes  It's not clear from your post what this has to do with Sky?

 

It's also not an accessibility services related issue so your post has been moved.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎02 Apr 2025 12:36 PM

Re: Driving me mad!!!

Posted by a Superuser, not a Sky employee. Find out more
@GD1 wrote:

@dawn+forbes  It's not clear from your post what this has to do with Sky?

 

It's also not an accessibility services related issue so your post has been moved.

@GD1 only thing I can think of sky related is, is sky vip tickets/ballots

 

 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: dawn+forbes

Message posted on ‎02 Apr 2025 12:36 PM

Re: Driving me mad!!!

Is this not a SKY forum? 

 

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Message posted on ‎02 Apr 2025 12:40 PM

Re: Driving me mad!!!

Hi, yes it sky vip/ballot  I meed help with 👍🏻

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Message posted on ‎02 Apr 2025 12:58 PM

Re: Driving me mad!!!

Posted by a Superuser, not a Sky employee. Find out more

@dawn+forbes  Best thing to do is email the sky ticket team and see if they can help unfortunately I can't find the address right now but I will tag someone who I know that might have it at hand 

 

@caesarome can you assist please?


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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This message was authored by: caesarome

Message posted on ‎02 Apr 2025 01:12 PM

Re: Driving me mad!!!

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Sure @SKY1992bf .

 

This is the email address to try:

support @ skyticketit.com (no spaces)

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Message posted on ‎02 Apr 2025 01:14 PM

Re: Driving me mad!!!

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:

Sure @SKY1992bf .

 

This is the email address to try:

support @ skyticketit.com (no spaces)

@dawn+forbes see above for email address 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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This message was authored by: dawn+forbes

Message posted on ‎02 Apr 2025 07:09 PM

Re: Driving me mad!!!

Thank you 👍🏻

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