17 Oct 2024 10:21 PM
I don't currently have a TV licence so I logged into my BBC iPlayer account (once) at a different address on their TV as they have a Licence.
I have had contact from TVL saying I now need a licence as I have logged into BBC iPlayer.
I thought they would be able to tell which address I was physically at when I logged in?
18 Oct 2024 10:25 AM - last edited: 18 Oct 2024 11:02 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you are watching iPlayer at an address that is covered by a license then you don't need one 🙂 Just change the postcode in the app to the address you are viewing at
If you want to watch iPlayer or any live broadcast channels/streams (programmes that are at that time being broadcast including +1 channels etc..) then you will need a license
17 Oct 2024 10:30 PM
Posted by a Superuser, not a Sky employee. Find out more
@Redfraggle wrote:I don't currently have a TV licence so I logged into my BBC iPlayer account (once) at a different address on their TV as they have a Licence.
I have had contact from TVL saying I now need a licence as I have logged into BBC iPlayer.
I thought they would be able to tell which address I was physically at when I logged in?
Not sure this is the correct forum for tv license issues.
17 Oct 2024 10:32 PM
Posted by a Superuser, not a Sky employee. Find out moreAs I understand it, the requirement to have a TV License extends beyond your address. It extends to devices away from home.
18 Oct 2024 06:17 AM
Yes you do need a licence as you can watch live programs on it
18 Oct 2024 06:35 AM
Posted by a Superuser, not a Sky employee. Find out moreYou do need a TV license.
To check if you need a TV license, read the information here or play the video it shows on the TV license webpage;
18 Oct 2024 10:25 AM - last edited: 18 Oct 2024 11:02 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you are watching iPlayer at an address that is covered by a license then you don't need one 🙂 Just change the postcode in the app to the address you are viewing at
If you want to watch iPlayer or any live broadcast channels/streams (programmes that are at that time being broadcast including +1 channels etc..) then you will need a license
18 Oct 2024 11:05 AM
@Annie+UK Thank you. I'm not sure if I changed the postcode when I logged in on the TV at the other address.
I did however request my activity from the BBC and it shows the town, the make of TV and says set top box used and the date I logged in at the address with a licence.
So if TVL have that info why are they writing to me....
18 Oct 2024 11:10 AM
Posted by a Superuser, not a Sky employee. Find out moreTVL Write to many people who they should not, you have done nothing wrong so just ignore them 🙂
I don't understand how TVL are still allowed to operate in the way they do 😞
18 Oct 2024 12:27 PM
@Annie+UK Thank you so much for the clarification. It feels like TVL are using this information as a reason to gain access to my property 😒
They wrote to me and sent me emails.
So I went onto their website and used the online chat service to explain it was used at a different address.
I was then asked by the chat bot to click the link to confirm that I still do not need a license, which I did.
They have since written to me one week later saying I haven't responded to their emails when the emails were sent from a donotreply address!
Their phone number was not supplied on the letter or emails....
18 Oct 2024 12:34 PM
Posted by a Superuser, not a Sky employee. Find out moreYou do not have to talk to them or email them. You have no contract with them. You are following their rules, so any letters can just be binned
If they knock on your door you do not have to answer or just say "No thank you" and shut the door. TVL are just door to door salesmen/women with no powers 🙂
As I said above, ignore them 🙂
18 Oct 2024 02:41 PM - last edited: 18 Oct 2024 03:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@Annie+UK wrote:
I don't understand how TVL are still allowed to operate in the way they do
Personally I don't object to funding the BBC but the way TVL increasingly fudge the issue of non-live (non-iPlayer) app and browser use to imply that's licenseable is really dodgy.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 5 hours
New Discussion