Disney

[Nina1107]

I was told a while ago that I'd get Disney included and it says its active on my page but I can't get into it

[-Heather-]

Hi @Nina1107, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
 

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

[Ivonne1]

I can't get Disney. It was working and after a while it stop. And I get a error code 1026. Happened at the beginning then Sky fixed. But I can't get through to sky. 

[-Heather-]

Hi @Ivonne1, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
 

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141