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Discussion topic: Disney plus

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This message was authored by: Simpsonshouse

Disney plus

Have Disney plus through sky now. All set up and logged on the sky box but can't log in on my phone? Why? And can I sort this? Just says it can not find my account

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This message was authored by: MarkGoldsmith

Re: Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@Simpsonshouse wrote:

Have Disney plus through sky now. All set up and logged on the sky box but can't log in on my phone? Why? And can I sort this? Just says it can not find my account


That would imply that the email address you are entering on your phone isn't the email address you used when signing up to Disney +.

 

Perhaps check the email address associated with the account, you can do this by going into your account settings in Disney + on your Sky box seeing how that has successfully logged in.  

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