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Discussion topic: Disney plus nightmare

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This message was authored by: Cloudhopping

Disney plus nightmare

Can't set up Disney, when I sign in it asks me to pay but it should be free

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This message was authored by: caesarome

Re: Disney plus nightmare

Posted by a Superuser, not a Sky employee. Find out more

@Cloudhopping 

Have you activated Disney+:

 

https://www.sky.com/shop/activate/disneyplus

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This message was authored by: TimmyBGood

Re: Disney plus nightmare

Posted by a Superuser, not a Sky employee. Find out more

@Cloudhopping 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Me134

Re: Disney plus nightmare


@Cloudhopping wrote:

Can't set up Disney, when I sign in it asks me to pay but it should be free


Only the Ad supported tier is free, if you're coming from an existing Disney tier it pulls through the same tier so for instance I had the Ad free tier and so paid £4 when connecting the 2 accounts. You can go into your Sky account after the activation and downgrade to the free tier, which will change at the end of your first month.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
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