Disney + issue

[Horwell]

Hi Had problem with sky q box this morning, tempererely sorted until engineer visit on Monday. How do I reactivate my Disney + app again, as when I try to sign in it asks for a subscription? Do I need another activation code? Regards Debbie Horwell

[SuperMatt]

Hello, @Horwell. I'll send you an invite to a private chat shortly and we can help you get this working for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141