Free disney+ app

[MarkGoldsmith]

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@Ali3773 wrote:

I have disney for free with my account but cannot sign into it 

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@Ali3773 What error do you get? Also have you activated/linked your Sky and Disney + accounts as per the information here: https://www.sky.com/tv/apps/disney-plus ?

[Cb24]

Why won't Disney work on both of my sky devices yet it's on my account. 

[Ali3773]

I have done that it says its part of my package for free but when im tring to sugn in it wants me to put credit card in and pay 

[nigea99]

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@Ali3773 wrote:

I have done that it says its part of my package for free but when im tring to sugn in it wants me to put credit card in and pay 

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hi @Ali3773 

Do you  have/did you have a subscription with Disney+ above the Basic with ads tier (e.g. standard no ads or premium) ?

If so the process transfers you at that level and request the upgrade fee (£4 for Standard & £9 for premium) - you can reduce tier once transferred (although it won't come into effect until the next month)

Also, I am not sure, but it might also ask for payment info even if not charging at this point in case you want to upgrade later