10 Jan 2023 10:02 AM
I have Discovery+ free with my Sky account but it's looking like I will unable to watch the Australian Open Tennis which starts on 16/01. Why? This happened last year and after contacting Discovery+ directly, they couldn't help even when I said that I would pay to use the service.
Please help. Thanks in advance
10 Jan 2023 10:09 AM
Posted by a Superuser, not a Sky employee. Find out moreThe tennis is part of the sports package on Discovery+ but unfortunately the free version you have only covers the entertainment side of things as you can see here:
https://auth.discoveryplus.com/gb/product?flow=purchase
10 Jan 2023 10:17 AM
Ah right, that makes sense. How do I upgrade my package so that I can get the sport?
10 Jan 2023 10:22 AM
Posted by a Superuser, not a Sky employee. Find out moreIt looks as though you can't upgrade through Sky, so I guess you would need to take out a fresh subscription directly with Discovery+ which includes it.
10 Jan 2023 10:23 AM
Posted by a Superuser, not a Sky employee. Find out moreIt doesn't look like you can:
https://www.sky.com/help/articles/discovery-plus
Sports coverage isn't currently available on the discovery+ app via Sky Q, Sky Glass and Sky Stream.
10 Jan 2023 10:25 AM
Ok, many thanks for your help.
10 Jan 2023 10:26 AM
Great, thanks for your help.
10 Jan 2023 11:00 AM - last edited: 10 Jan 2023 11:35 AM
Posted by a Superuser, not a Sky employee. Find out moreImportant to be clear that even if you subscribe separately (or additionally) to the version of Discovery+ which includes Sports using a different email address the Discovery+ app hosted by a Sky device won't let you view the additional content using those credentials: Sky hardware appears to be 'stuck' with the free limited option. If your Q box is connected to a smart television then the TV itself may have an appropriate app available.
10 Jan 2023 02:24 PM
Thank you. This is very helpful.
11 Jan 2023 03:42 PM
Posted by a Superuser, not a Sky employee. Find out more@Sazmac whst a difference a day makes as of today both the Discovery + app on Sky Q and Sky Stream/Glass now have the sports content. You may havecto sign out and resign in but you should see a new item in the left hand menu
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