Challenge TV cutting off programmes

[Dave591]

Today On Challenge TV (15.9.26) we were watching Celebrity Antiques Road Show. This is meant to run from 11:00 to 12:15. Instead what we got was a 15 minute ad for Sky Cinema at noon, and the final, auction segment of the show was cut off!! After the Sky Cinema ad they went straight to the next programme!

[Daniel0210]

Hi @Dave591 

If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers. You aren’t actually talking to Sky by posting on here.

I have never watched it or a non celebrity version but would it normally be of 75 minutes duration?

[Annie+UK · Accepted solution]

You can report issues like this to [email protected] (Viewer Relations Team)

[Dave591]

Hi - Its the Celebrity Version which should be 75 minutes but today was cut off at 60. I will contact  [email protected]

[Dave591]

Thanks for the email link

[Marlu-Nyu]

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@Dave591 wrote:

Today On Challenge TV (15.9.26) we were watching Celebrity Antiques Road Show. This is meant to run from 11:00 to 12:15. Instead what we got was a 15 minute ad for Sky Cinema at noon, and the final, auction segment of the show was cut off!! After the Sky Cinema ad they went straight to the next programme!

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It's quite possible that the last part of the show contained something that was in the news recently, and to avoid Ofcom making a complaint, they decided to replace it. 

I watched the last 15 minutes as it's available on-demand, I couldn't see any viable reasons why it could have been pulled. 

So the only other issue I think it could be is a playout error. It's possible that it was meant to be a one hour slot or the metadata said it was one hour and the system thought the programme was finished. As it didn't see a programme for 12:00 to 12:15 it showed the Sky Cinema filler.  Other than that, it's possible the metadata didn't match or something very minor happened instead.