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Discussion topic: Apps missing on my sky

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This message was authored by: Tracy1

Apps missing on my sky

Like 2no wer my sky apps hav gone 

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This message was authored by: GD1

Re: Apps missing on my sky

Posted by a Superuser, not a Sky employee. Find out more

@Tracy1  Can you confiorm which TV Box you're referring to  is it Sky Q or Sky stream?

 

"My Sky" is an app istself so doesn't host apps, nor does Sky+ where you originally posted this query.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: nigea99

Re: Apps missing on my sky

Posted by a Superuser, not a Sky employee. Find out more

@Tracy1 wrote:

Like 2no wer my sky apps hav gone 


hi @Tracy1 

 

Please can you tell us which SKY system you have

 

Is it SKY Q, SKY Glass or SKY Stream ?

(BTW It cannot be SKY + where you initially posted as that cannot host any apps)

This message was authored by: lettice

Re: Apps missing on my sky

Posted by a Superuser, not a Sky employee. Find out more

Which Sky TV service do your have, Sky Q or Sky Stream/Glass?

Have a read of this Sky help article on Sky apps problems

First try a restart, then do a refresh of apps;

 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-tv-apps/fixing-other-tv-apps/art...

 

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