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Discussion topic: Apps have disappeared

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This message was authored by: Jacob+bacon

Message posted on ‎15 Aug 2025 06:26 PM

Apps have disappeared

My sky apps have disappeared from tv

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This message was authored by: GD1

Message posted on ‎15 Aug 2025 06:52 PM

Re: Apps have disappeared

Posted by a Superuser, not a Sky employee. Find out more

@Jacob+bacon  Do you have Sky Q or Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Mr+Ripley

Message posted on ‎16 Aug 2025 01:20 PM

Re: Apps have disappeared

  @Jacob+bacon  Regardless of what system you have, try giving it a simple reboot, that solves most issues. Unplug from the mains for about a minute, plug back in again & follow any instructions on your TV screen. Don't do this whilst you're recording anything, though.

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75" Samsung QLED Q8F 4K Vision AI Smart TV - 2025
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