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Discussion topic: App not working

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This message was authored by: Michael2304

Message posted on ‎30 May 2026 07:42 PM

App not working

I've been trying to set up my apps on my new day box but it's not working telling me ife got to pay fir them but I get them for free in my package 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎30 May 2026 08:23 PM

Re: App not working

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@Michael2304 

What apps as they do need to be setup via your online account first.

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This message was authored by: Michael2304

Message posted on ‎01 Jun 2026 09:19 AM

Re: App not working

HBO

Paramount plus

Netflix 

Disney plus 

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This message was authored by: Mark39

Message posted on ‎01 Jun 2026 09:23 AM

Re: App not working

Posted by a Superuser, not a Sky employee. Find out more

@Michael2304 you need to activate each of the apps in order to get them free. Either follow the instructions in the letters from Sky, or see the getting started section for each of the apps here: https://www.sky.com/help/articles/tv-apps-homepage

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