There's no connection between wifi and apps!

[Craigkavanagh]

There's no Internet wifi or apps! This has been occurring over the last couple of months. All router and booster lights are on. Many times we are watching something and after a short period it stops to try to connect again. 

[AceRimmer]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141