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Discussion topic: unauthorised broadband switch

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This message was authored by: victorinos

Message posted on ‎19 Jul 2025 05:52 PM

unauthorised broadband switch

ı have a received a message about switching my broadband to another provider, but ı did not request this. And ı want to learn who did this 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎19 Jul 2025 05:56 PM

Re: unauthorised broadband switch

Posted by a Superuser, not a Sky employee. Find out more

@victorinos 

Almost certainly a customer has provided Sky with an incorrect house number or postcode. You need to call Sky asap to cancel the process. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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