@Annette64
Yes. A scam. You were right to be suspicious.
If you answer and the caller asks for your telephone password (which a genuine Sky agent should) give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll be a scam call.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
