Conflicting information there. Is the landline not working at all or is it just that your old number hasn't ported over?
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Private/Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Posted by a Superuser, not a Sky employee. Find out more
@SKYXUQDK Who was your previous provider? Sky don't guarantee to keep your number, as there are technical reasons why it cannot be ported to Sky when you switch provider. However, if it was an oversight by Sky, it may be retrievable depending on where you've switched from.
